ELEONECHO KNOWLEDGE BASE

Your guide to
working with EleonEcho.

From your first AI workflow to the details of a module. Find practical instructions, useful examples and the controls behind the work.

31 guides 7 topic collections Reviewed

Choose your workflow

Follow a short path from setup to a result your team can check.

Publish with review

Prepare a post, complete review and check the scheduled result.

  1. Step 1: Create a publishing post
  2. Step 2: Review and approve the content
  3. Step 3: Schedule and check publication

Set up email support

Connect the mailbox, route requests and keep replies separate from private notes.

  1. Step 1: Connect a support mailbox
  2. Step 2: Configure Departments and routing
  3. Step 3: Reply and add internal notes

Prepare a website AI agent

Choose its knowledge, define permitted actions and verify the website handoff.

  1. Step 1: Configure approved knowledge
  2. Step 2: Set tools and autonomy
  3. Step 3: Connect the agent and test handoff

Follow an example from email publishing to website questions and support follow-up ↗

Explore the documentation

Choose the part of Echo you are working with.

Getting started

1

Learn the platform, find your module and build a first workflow.

AI agents & knowledge

5

Give AI useful context, choose its tools and control its actions.

Publishing & content

8

Create, review and schedule content across channels and mailing lists.

Connections & channels

4

Authorize your accounts and configure where content and conversations go.

Tickets & customer support

7

Manage customers, route requests and keep your team’s work connected.

Workspace administration

4

Understand permissions, shared files, forms and automation.

Platform reference

2

Understand integrations, module boundaries and deployment requirements.

Echo website agent

AI assistant

Answers are generated by AI. Please avoid sharing sensitive information.

Explore a guided example ↗